About Surf Office

Surf Office is a European-based facilitator of productive, authentic and effortless company retreats. Our clients include Google, Stripe, Invision, Automattic and Shopify.

We provide customised packages which include accommodation, workspace, team building activities, planning and facilitation of company retreats.

We are an international team working remotely. You can work from anywhere and are looking to fill this role with candidates from both the European and the US time zones.

Role Responsibilities

• Respond promptly and professionally to inbound leads and inquiries via email
• Qualify leads based on predetermined criteria to determine their level of interest and fit for our services
• Educate prospects on the features, benefits, and value proposition of our services.
• Own our Sales CRM, ensuring all data for existing and new contacts is up to date
• Follow up with leads in a timely manner to nurture relationships and move them through the sales funnel.

Basic Qualifications

• Exceptional written and spoken English
• 2+ years working remotely for a startup of less than 100 employees
• 2+ years working in a sales or operations role

Preferred Qualifications

• Proficient in Portuguese or Spanish to a native level
• 1+ years working in a client-facing role
• Familiarity with CRM software and other sales tools

Core Qualities we are looking for

• Conscientiousness: Attention to detail and dedication to delivering high-quality service, ensuring thorough follow-up and nurturing of inbound leads.
• Optimism: Positive outlook and belief in the value of our products/services, inspiring confidence and enthusiasm in potential customers.
• Analytical: Ability to analyze data and derive insights to optimize sales strategies, enhancing the efficiency and effectiveness of inbound lead management.
• Grit: Perseverance and determination to overcome obstacles
• Personable: Ability to build rapport and establish genuine connections with leads, fostering trust and enhancing the overall customer experience.

Total Rewards

• Annual Productivity and Growth Stipend to support your continuous learning
• Generous vacation policy to ensure work-life balance
• Full flexibility with 100% remote work; be part of a remote-first, asynchronous-first culture
• Regular company retreats to foster team connection and alignment
• Opportunity to advance into a quota-carrying sales role or operations role

How to apply?

Please follow this link:
https://coda.io/form/_dwvYvImdtfL

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